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Due to the custom fabrication of the photo booths and 360 platforms returns nor refunds will not be accepted. However we do accept returns and refunds of other non custom items.
Items that are non-refundable:
1. 360 Photo Booth Platforms and Cases
2. Photo Booth Shells and Cases
3. Any products with custom graphics which include custom vinyl logo prints and custom color photo booths.
360 photo booth platforms, photo booth shell products have a 1 year manufacturers warranty, if any part fails we will work with you to resolve any issues.
If a part fails, please reach out to our support team on our contact page so we can help you try to fix the issue.
In some cases, we understand that you might change your mind about your purchase and want to return the item. Again, we will ONLY refund items not listed above.
We will accept the return request as long as it is in the original packaging. You must send an email or a message on our contact page within 48 hours upon receiving your product. We will refund your money minus shipping fees and the 35% re-stocking fee plus you pay for the shipping.
Incorrect or defective shipments must be returned in new condition and packaging to receive a refund within 48 hours of receiving the item.